Junior Technician (CIS Security / Front Office) - NATO Support and Procurement Agency (Luxembourg)

About this position

The summary below is published by NATO Support and Procurement Agency on the official vacancy notice. Our own analysis — salary realism, comparable openings, career trajectory, language profile — follows further down the page.

Key responsibilities

According to the vacancy notice, the role centres on the following duties:

• Administration and delivery of CIS/Cyber Security support services
• Operational support duties in CIS/Cyber Security domain
• Managing end users' requests
• Handling complex and time-sensitive requests

Are you eligible?

Check these requirements from the notice before investing time in an application:

• Education: Complete higher secondary education, equivalent education or relevant professional experience
• Experience: At least 4 years of relevant professional experience, preferably acquired within NATO or another international organization
• Languages: English (fluency), French (working…)
• Key skills: CIS/Cyber Security support services administration and delivery, Operational support in CIS/Cyber Security domain, Scripting or automation tools, ITSM tools (Remedy, Jira, etc.), Supporting remote users, Managing large number of end users' requests, Basic knowledge in CIS/Cyber security practices and frameworks, Knowledge of NATO CIS/Cyber security regulations and procedures or other widely recognized CIS/Cyber or Information Security Frameworks, Standards or Best Practices

Contract and working arrangements

Contract duration: Initial three year contract.

Hiring unit: NSPA.

Position details

Reference

AX028

Directorate-General

AX-SC

Last Verified

23 July 2026

Position overview

This is the official EU Careers listing for Junior Technician (CIS Security / Front Office) at NSPA based in Luxembourg. The vacancy reference is AX028. It is hosted by AX-SC, the Directorate-General responsible for this policy area.

Post No AX028/ Ref. No 2026_00411

JOB DESCRIPTION (See link to the full job description in the blue box)

* Complete higher secondary education, equivalent education or relevant professional experience. * At least 4 years of relevant professional experience, preferably acquired within NATO or another international organization. * Experience in the administration and delivery of CIS/Cyber Security support services. * Experience of operational support duties in CIS/Cyber Security domain. * Familiarity with scripting or automation tools to streamline repetitive tasks. * Familiarity with ITSM (IT Service Management) tools like Remedy, Jira, etc. and experience in supporting remote users. * Proven expertise in managing a large number of end users’ requests, handling complex and time-sensitive requests with efficiency, professionalism and solution-oriented mindset. * Basic knowledge in CIS/Cyber security practices and frameworks. * Knowledge of NATO CIS/Cyber security regulations and procedures, or other widely recognized CIS/Cyber or Information Security Frameworks, Standards or Best Practices. * NATO's official languages are English and French. Both languages are important in the work of this post, therefore fluency in one language and working knowledge of the other are essential.

WHAT DO WE OFFER?

* Multicultural environment * Initial three year contract with competitive monthly tax-free salary (subject to Article 19 of the Ottawa agreement on exemption of Taxation) * Additional benefits for expatriate staff including expatriation and education allowances (where applicable) and additional home leave * Excellent health coverage * Great work/life balance * Generous annual leave of 6 weeks plus official holidays * Pension Scheme

POST DETAILS

* Basic monthly salary:EUR 5 541.41, tax free - before insurance and pension contributions.

HOW TO APPLY?

All candidates (internal and external)should refer to the [FAQs](https://www.nspa.nato.int/join-us/faq) before applying.

NSPA internal candidates must submit additionally their latest completedperformancereport.

NSPA staff members of the same grade can submit a transfer request till 27 July 2026.

Applications sent via e-mail will be automatically rejected.

All application deadlines are based on the Central European Time (CET) zone.

IMPORTANT NOTES

Qualified redundant NATO civilian candidates of the same grade will be considered in priority.

Interviews are expected to be held approximately six weeks after the application closing date.The Talent Acquisition and Development Office shall let you know in due course the outcome of the screening process.

Moreover, due to the broad interest in NSPA and the large number of potential candidates, telephone or email enquiries cannot be dealt with.

The Agency would appreciate it if addressee countries could provide their support by submitting candidates whose security clearance can be effected (or confirmed) rapidly and who could report for duty as soon as possible after selection.

NSPA as an employer values diverse backgrounds and perspectives and is committed to recruiting and retaining a diverse and talented workforce. NSPA welcomes applications of nationals from all Member States and strongly encourages women to apply.

EMPLOYMENT STATUS REQUIREMENT FOR CURRENT MILITARY OR ADMINISTRATION POST HOLDERS:

Please note that if you currently hold a military or administration post, you will be required to decide, in accordance with your national authorities' regulations, whether to retire or resign from your post, or apply for special leave from your national authorities. If you are invited to a preliminary interview, you will be asked to indicate your preference at that time as well.

IMPORTANT NOTE:

Your application should be submitted in one go and you will not be able to modify your data once submitted.

Application timeline

This vacancy was first listed on 14 July 2026, 8 days ago.

The application deadline is 25 August 2026, 33 days from today. Late applications are not accepted, so submit through the official EU Careers portal well in advance.

Last verified against the EU Careers feed on 23 July 2026.

Where to learn more

For headcount, mission, and other open vacancies at NSPA see the NSPA institution page; for the cost of living, correction coefficient, and other postings in Luxembourg see our Luxembourg location page.

New to EU careers? Our beginner's guide walks through entry routes, EPSO competitions, and what to prepare. For application logistics see application tips and EPSO competitions.